1. Introduction

Effective Date: 2025-05-01

Welcome to Cirklr! By using our platform, you agree to the following terms and conditions. Please read them carefully.

2. Role of Cirklr

Cirklr serves as an intermediary platform that connects users within trusted circles to share items. We provide the technology to facilitate these connections but do not participate in the transactions or interactions between users.

  • Limited Responsibility: Cirklr is not responsible for the condition, functionality, or safety of the items shared on the platform.
  • No Guarantee: Cirklr does not guarantee the accuracy of user-provided information, including item descriptions or user reviews.

3. User Responsibilities

When using Cirklr, you agree to:

  • Act in Good Faith: Treat other users with respect and honesty.
  • Maintain Item Condition: Ensure that items you list are in safe and functional condition.
  • Resolve Disputes Directly: Handle any disputes or disagreements with other users independently of Cirklr.

4. Disputes Between Users

Cirklr is not responsible for resolving disputes between users. This includes, but is not limited to:

  • Broken Items: Any damage to items borrowed or lent through the platform is the responsibility of the involved users to address.
  • Non-Returned Items: Cirklr does not intervene in cases where an item is not returned as agreed.

We encourage users to establish clear terms before lending or borrowing items to minimize potential conflicts.

5. Limitation of Liability

By using Cirklr, you acknowledge and accept that:

  • Cirklr is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of the platform.
  • Users assume full responsibility for their interactions and transactions with other users.

6. Platform Usage

Cirklr retains the right to:

  • Moderate Content: Remove any content or listings that violate our community guidelines or terms of service.
  • Suspend Accounts: Temporarily or permanently suspend user accounts in case of reported or verified misconduct.
  • Update Policies: Modify this General Use Policy as needed. Users will be notified of significant changes.

Third-party companies are strictly prohibited from using the platform for commercial purposes without explicit written permission from Cirklr.

7. User Eligibility

Users must be at least 18 years old to create an account on Cirklr.

Organizations or businesses may not join the platform without prior approval.

8. Prohibited Activities

Users agree not to:

  • Share illegal, hazardous, or unsafe items.
  • Post misleading or false information about items or their condition.
  • Use the platform for any commercial purposes without explicit permission from Cirklr.

9. Ownership of Content

Users retain ownership of the content they share on Cirklr, such as photos and descriptions.

Cirklr does not use user-provided content or personal data for any marketing purposes.

10. Termination of Accounts

Cirklr reserves the right to:

  • Suspend or terminate accounts that violate these terms or the community guidelines.
  • Remove content deemed inappropriate or harmful.

11. Data Collection

Cirklr collects the following types of data from its users:

  • Account Information:
    • Name
    • Email address
    • Username
    • Password (encrypted)
  • Profile Information:
    • Profile picture (optional)
    • Location or neighborhood (optional, if necessary for platform features)
  • Platform Usage Data:
    • Items listed or borrowed
    • Interactions with other users (e.g., messages or feedback)
    • Activity logs (e.g., login dates and times)
  • Device Information:
    • IP address
    • Browser type and version
    • Operating system
  • Analytics Data:
    • How users navigate the platform
    • Time spent on various pages

Purpose of Data Collection

Data is collected for the following purposes:

  • Improving User Experience: Tailoring features to user needs.
  • Platform Security: Detecting fraudulent or unauthorized activities.
  • Analytics: Understanding platform usage to enhance services.

Users have the right to request information about the data collected and stored about them, and to request corrections or deletions as required under GDPR regulations.

12. Data Privacy and Security

Cirklr collects and stores user data in accordance with our Privacy Policy.

User data is used strictly for platform enhancement, monitoring, and analytics purposes.

Cirklr does not sell, distribute, or lease personal data to third parties.

Cirklr does not link to any external websites of interest through the platform.

We implement measures to protect user data and comply fully with GDPR regulations and Swedish data protection laws.

Cirklr does not use cookies to store specific kinds of information, except for login session management.

13. Security and Safety of Data

  • Encryption: All sensitive user data is encrypted both in transit and at rest using industry-standard encryption protocols.
  • Access Control: Access to user data is restricted to authorized personnel only, and is granted based on role-specific needs.
  • Monitoring: Cirklr monitors the platform for unauthorized access or breaches and takes immediate action in the event of a security incident.
  • Regular Audits: Security protocols and systems are regularly audited to ensure compliance with best practices and GDPR requirements.
  • Data Storage Location: All user data is stored within the European Union (EU) to comply with GDPR and Swedish regulations.
  • User Responsibility: Users are responsible for safeguarding their account credentials and immediately reporting any suspected unauthorized activity.

14. Compliance with Swedish Laws

This policy acknowledges and adheres to Swedish consumer protection laws, including relevant provisions of the Köplagen (Sale of Goods Act).

Cirklr ensures that user rights under Swedish law are respected and upheld in all transactions and interactions on the platform.

Cirklr complies with the General Data Protection Regulation (GDPR) as implemented and enforced in Sweden.

15. Indemnification

Users agree to indemnify and hold Cirklr harmless from any claims, damages, or losses arising from their use of the platform or interactions with other users.

16. Jurisdiction and Governing Law

This policy is governed by the laws of Sweden. Any disputes will be resolved in the courts of Sweden.

17. Disclaimer of Warranties

Cirklr provides the platform "as is" without any warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

18. Feedback and Suggestions

Any feedback or suggestions provided to Cirklr are non-confidential and may be used by Cirklr without compensation or acknowledgment.

19. Updates and Amendments

Cirklr reserves the right to update this General Use Policy. Users will be notified of significant changes via email or platform notifications.

20. Contact Information

For questions or concerns about this policy, please contact us at support@cirklr.com.

Thank you for using Cirklr and contributing to a more sustainable and sharing-focused community!